Welcome to the Welbeck Surgery
Welbeck Surgery is a progressive practice aiming to provide the best evidence-based care possible.
We are pleased to have a small and cohesive team at Welbeck Surgery to offer you the best standards of healthcare in the primary care setting. We have two committed GP partners and a practice nurse working at the practice, supported by a Healthcare Assistant and the Admin Team. We also have other healthcare professionals that run clinics at the practice, including the Health Visitor, Diabetic Specialist Nurse and the Substance Misuse Service.
Our practice population is growing slowly and we have a higher than average number of patients over 65 years old in comparison to many Nottingham City practices. We also have a high number of patients in nursing or residential homes. Recent growth in our practice population is within young families and we are seeing an increasing number of babies and young children joining the practice. The surgery currently has approximately 4,500 patients.
THE SURGERY DOORS WILL NOW BE CLOSED FROM 7TH APRIL 2020
IF YOU HAVE A PREBOOKED APPOINTMENT PLEASE KNOCK ON THE SIDE WINDOW AND YOU WILL BE ASKED TO ENTER THE BUILDING. PLEASE REMEMBER TO KEEP AT LEAST 2 METRE DISTANCE FROM STAFF ON ENTERING.
WE WILL STILL BE WORKING FROM MONDAY – FRIDAY FROM 8AM – 6.30PM
SO ANY QUERIES PLEASE CALL THE SURGERY 0115 9620932 FOR ASSISTANCE
THANK YOU AND STAY SAFE.
Parking for Patients
Car parking is available for patients who are attending the surgery.
There is a parking area reserved for our disabled patients, which allows easier access to the main surgery entrance. The disabled parking area is clearly marked so please do not park in this area unless you are disabled.
Please note there are times when the car park can become particularly busy, especially on days when we are running extra clinics. We do understand the frustration this can cause.
Alternative free parking is available at the car park opposite the surgery on Spondon street, next to the Sherwood Library.
The Practice is currently not accepting any new patients from 1st March 2020
This is to protect the quality and safety of the care we provide to our existing patients. This has been a difficult decision to make but has been supported and agreed formally by the Nottingham City CCG and NHS England.
Where can I register?
You will be able to register with other practices in your area. Please log onto https://www.nhs.uk/
This is a temporary closure until 31st May 2020.
Are there any exceptions?
We will make an exception for people at the same address of an existing patient where there is a significant relationship that would benefit from a single GP practice such as a newborn or other family member, or partner/spouse. It would not apply to housemates or lodgers at the same address, for example.
Any refusal to register is made for the sole reason of protecting the quality and safety of the care we provide in line with Schedule 3 Part 3 Paragraph 24 of the National Health Service (GMS) Contract Regulation 2015 and is not on the grounds of the person’s age, appearance, disability or medical condition, gender or gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sexual orientation or social class.
All our consulting rooms and treatment facilities are at ground level. Toilet facilities suitable for disabled patients are also on the ground floor.
There is a designated parking area for disabled drivers and entrance ramps to the building to make access easier
Named Accountable GP
Important Patient Information
As part of the new 2015/16 General Medical Services contract, ALL patients, (including children), should be informed that they have been allocated a named GP and this GP will be responsible for your overall care at the practice.
So what does this mean for you?
All our patients are allocated a named doctor. This does not mean you can only see this GP, as a patient you are quite within your rights to book, in advance, with the doctor you choose to see or continue to see the GP who is available on the day. Therefore you should see no change in the day to day running of the practice or your care.
However, if you wish to know who your allocated named GP is, you will find it at the bottom of the tear off slip of your prescription or we can give you this information at your request when you next attend the surgery or by contacting us. If you would like your allocated named GP changing we will make reasonable efforts to accommodate your request.
Please remember this DOES NOT affect which doctor you usually see at the practice.
Welbeck Surgery would like to invite you to join our
Patient Participation Group
Are you interested in finding out more about our Practice and the development of the NHS?
Would you like to influence the development of local health services?
Our practice is actively seeking patients to join and form together our Patient Participation Group, so why not come along to discuss your ideas.
The group will meet intermittently to discuss any changes or ideas you may have to support the practice and its development.
If you would like to come along to a meeting without any obligation or if you have any queries about the Patient Participation Group, then please contact the Practice Manager on 0115 9620932, complete the online form on our website
or please leave your contact details with reception.
Our next meeting is on Tuesday 5th May 2020 @ 1pm unfortunately has been cancelled until further notice.
Bank Holiday Closures:
8 May 2020, Early May bank holiday (VE day)
25 May 2020, Spring bank holiday
31 August 2020, Summer bank holiday
25 December 2020, Christmas Day
28 December 2020, Boxing Day (substitute day)
Evening & Weekend Appointments bookable through your GP practice
GP+ Nottingham City – extended hours access for patients
Offering Evening & Weekend Appointments bookable through your GP practice, patients registered at this practice are able to access additional routine appointments during evenings and weekends through the new GP+ service
Appointments are available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre
Opening hours are:
16:00-20:00 Monday – Friday
9:00-13:00 Saturday & Sunday
This is not a walk-in service, appointments are required and booked through the reception team at the surgery. For more information visit: www.ncgpa.org.uk/gpplus
(Site updated 19/05/2020)